Emotional Intelligence Course

Course Description

Emo­tional intel­li­gence describes the abil­ity to under­stand one’s own feel­ings, and that of groups, and how these emo­tions can influ­ence moti­va­tion and behav­ior. The con­cepts of Emo­tional Intel­li­gence have been around since at least the 1900’s, but the term was first intro­duced by Wayne Payne in 1985.

As a result of the grow­ing acknowl­edge­ment by pro­fes­sion­als of the impor­tance and rel­e­vance of emo­tions to work out­comes, the research on the topic con­tin­ued to gain momen­tum, but it wasn’t until the pub­li­ca­tion of Daniel Goleman’s best seller Emo­tional Intel­li­gence: Why It Can Mat­ter More Than IQ that the term became widely accepted by main­stream media.

Learning Outcomes

By the end of this course, you will be able to:
  • Define and prac­tice self-​management, self-​awareness, self-​regulation, self-​motivation, and empathy.
  • Under­stand, use and man­age your emotions.
  • Ver­bally com­mu­ni­cate with others.
  • Suc­cess­fully com­mu­ni­cate with oth­ers in a non-​verbal manner.
  • Iden­tify the ben­e­fits of emo­tional intelligence.
  • Relate emo­tional intel­li­gence to the workplace.
  • Bal­ance opti­mism and pessimism.
  • Effec­tively impact others.

Course Features

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MODULES
Module One: Getting Started
Module Two: What is Emotional Intelligence?
Module Three: Skills in Emotional Intelligence
Module Four: Verbal Communication Skills
Module Five: Non-Verbal Communication Skills
Module Six: Social Management and Responsibility
Module Seven: Tools to Regulate Your Emotions
Module Eight: Gaining Control
Module Nine: Business Practices (I)
Module Ten: Business Practices (II)
Module Eleven: Making an Impact
Module Twelve: Wrapping Up

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