Knowledge Management Course

Course Description

The Encarta Dic­tio­nary defines knowl­edge man­age­ment as the orga­ni­za­tion of intel­lec­tual resources and infor­ma­tion sys­tems within a busi­ness envi­ron­ment. Sounds pretty sim­ple, right? Take a moment, though, and think about all the infor­ma­tion that each per­son has in their brain. That’s a lot of knowledge!

The Knowl­edge Man­age­ment course will give you the tools that you will need to begin imple­ment­ing knowl­edge man­age­ment in your orga­ni­za­tion, no mat­ter what the size of the com­pany or the bud­get. Wher­ever there are humans work­ing together for one goal, there is knowl­edge to be har­vested, stored, and dis­pensed as needed.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand the basic con­cept of knowl­edge man­age­ment (KM)
  • Iden­tify the do’s and don’ts of KM
  • Iden­tify the KM life cycle
  • Iden­tify the new KM paradigm
  • Iden­tify the KM models
  • Under­stand how to build a KM ratio­nal for your company
  • Under­stand how to cus­tomize KM definitions
  • Iden­tify the steps to imple­ment­ing KM in your organization
  • Iden­tify tips for success
  • Under­stand the advance top­ics in KM

Course Features

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MODULES
Module One: Getting Started
Module Two: Understanding Knowledge Management
Module Three: Dos and Don’ts
Module Four: The Knowledge Management Life Cycle
Module Five: The New Knowledge Management Paradigm
Module Six: Knowledge Management Models
Module Seven: Building a Knowledge Management Rationale
Module Eight: Customizing Knowledge Management Definitions
Module Nine: Implementing Knowledge Management in Your Organization
Module Ten: Tips for Success
Module Eleven: Advance Topics
Module Twelve: Wrapping Up

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